“Twitter is about conversations.”
“Don’t just broadcast, engage.”
“People want to connect to people, not brands.”
The rules for brands on Twitter are pretty familiar to anyone who’s been around the service for awhile or shelled out some cash to hear an expert speak at a conference somewhere. Hell, people are writing books all about how to use Twitter effectively.
If you want to succeed on Twitter, be prepared to engage. Bar none. Full stop. Etc. Right?


